# Tenant management

Canonical HTML: https://abhouseportal.com/services/tenant-management

*Tenant management · Caldas da Rainha · Silver Coast*

## Tenant liaison, rent collection, and day-to-day support

Reliable tenant-facing support for long-term and residential lets across the Silver Coast. Request pay-as-you-go tenant services through the AB House portal, with a local team that understands NRAU tenancies and owner-managed properties.

- Local point of contact for tenants when you are abroad or busy
- Rent collection and routine liaison coordinated from Caldas da Rainha
- Day-to-day issues handled with clear communication back to you
- Combine with maintenance, cleaning, and inventories as tenancies evolve
- Works for self-managing owners and On Demand Management users

## Tenant support that respects your role as landlord

Longer lets can reduce turnover work, but they still need responsive liaison, rent handling, and practical property care. Whether you live overseas or prefer a local team for day-to-day contact, AB House provides structured tenant support without taking decisions out of your hands.

Some owners manage tenants directly until a maintenance issue, language barrier, or time-zone gap creates friction. AB House acts as your local interface for agreed tasks, from rent reminders to coordinating repairs, while you retain control through the portal.

We do not promise void-free periods or guaranteed yields. We help keep tenancies running smoothly with honest communication, documented requests, and access to maintenance and inspection services when needed.

## What coordinated tenant management offers

Practical landlord support for owners who want a reliable local team without a full management contract.

### Tenant liaison

A Caldas da Rainha team handles routine tenant contact, viewings support where agreed, and day-to-day questions so you are not juggling messages from abroad.

### Rent collection coordination

We help track rent due dates, follow up on late payments according to your instructions, and keep you informed through the portal.

### Issue reporting and escalation

Tenants report problems to a local contact. We assess urgency, arrange maintenance where authorised, and update you with clear next steps.

### NRAU and longer-let awareness

Many Silver Coast owners are exploring longer NRAU tenancies in 2026. We focus on operational support; lease structure and compliance should be confirmed with qualified advisers.

### Portal visibility

Submit requests, read updates, and track service history in the AB House client portal. Useful when you self-manage accounts and want one place for property activity.

### Pair with maintenance

Reactive repairs and preventive maintenance are often linked to tenancies. Request both through the same account for faster coordination.

### Inventories at changeover

Move-in, move-out, and periodic inventories protect both landlord and tenant. Combine tenant support with inspection visits when contracts start or end.

### Pay as you go

Add tenant liaison when you need it. No requirement to purchase a fixed bundle or sign up for full property management.

## Tenant management FAQ

**Do you act as the legal landlord?**

No. You remain the property owner and decision-maker. We provide agreed liaison, rent collection coordination, and practical support according to your instructions.

**Can I use tenant support for NRAU long lets?**

Yes. Many owners request liaison and maintenance coordination for longer residential tenancies. Lease terms and compliance should be confirmed with qualified legal and tax advisers.

**What happens when a tenant reports a maintenance issue?**

We assess urgency, contact you if required, and arrange approved repairs through our maintenance team. For emergencies, call +351 918 022 646.

**Which areas do you cover?**

We are based in Caldas da Rainha and work across the Silver Coast, including Óbidos, Peniche, Foz do Arelho, Nazaré, São Martinho do Porto, Alcobaça, Lourinhã, and nearby locations. Contact us if you are unsure about your area.

## Ready to request tenant support?

Create your free account, add your property, and tell us how your tenancy is structured.

Register: https://abhouseportal.com/portal/login?view=register